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This is Intelligent Customer Engagement

Using embedded artificial intelligence refined by real‑time human insight, Aktana gives life sciences commercial teams the information they need to improve the customer experience.

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Knowledge when it's needed.

Committed to inspiring better patient care, Aktana's AI helps life sciences companies build stronger relationships with healthcare providers by ensuring every interaction is tailored to individual needs and preferences.

Aktana’s AI-driven next-best-action platform integrates with every data source and major player in your commercial tech stack, transforming mountains of data into clear recommendations delivered into existing workflows. By embedding intelligence throughout the entire omnichannel ecosystem, Aktana makes every customer journey feel like a continuous conversation—seamless, well-timed and always relevant.

Today, more than half of the top-20 global pharmaceutical companies use Aktana’s AI-enabled Contextual Intelligence Engine to coordinate and optimize personalized omnichannel engagement at scale.

Our Customers

More than half of the top 20 global life sciences companies rely on Aktana for intelligent customer engagement, with over 300 brands around the world live today.

Merck
Novartis
Janssen
Bayer
Boehringer Ingelheim
LEO
Novo Nordisk
GSK
Pfizer
UCB
EliLilly
MSD
Biogen
EMD Serono

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Aktana Releases New Data on Omnichannel

98% of Pharmaceutical Executives Agree on Importance of Omnichannel as Half of Companies are Not Optimizing Physician Engagement across Touchpoints, Study Finds SAN FRANCISCO (Dec. 6, 2022) — Aktana, the leader in intelligent customer engagement for the global life sciences industry, today reveals striking results from a new study, “The State of Omnichannel HCP Engagement […]

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